Business FAQ

1. When can I expect to receive my resume?
  First drafts are sent within 5 business days of conducting our consultation. If you would like to expedite the process, there is an option to have your draft within 2 business for an additional fee.
2. What is the process after I have remitted payment?
  You will receive confirmation of your payment and a consultant will be assigned to your project. Your consultant will arrange a time to discuss your experience as it relates to your current goals and create a strategy for your resume. Within 5 days (unless you have made arrangements for your order to be rush delivered) you will receive your first draft. Working with your consultant, any necessary changes will be made and a second (and typically final) draft will be sent to you for approval.
3. What is the difference between a resume edit and resume review?
  Our resume review process is a service we provide to answer a few of the concerns you have about your resume. Generally, we tell you how competitive your resume would be given your goals but no changes are made to your resume. We offer suggestions and you can use that to improve your resume, should you choose to do so. Our resume edit service, also called a 'Rescripted Resume' includes a written evaluation of your resume, a customized summary section for your resume, and editing of your resume for spelling and grammatical errors. Beyond the summary section, no substantive changes are made to your resume, but you can use the examples provided in the written evaluation to incorporate more information.
4. Are there additional payment options?
  In addition to purchasing via our secure shopping cart (up to 256 bit encryption is used to protect your information) you may use PayPal or Google Checkout. Just register for your account, send an email to us with the service you would like to purchase, and we will return an invoice with instructions on making payments with your PayPal or Google Checkout account.